Privacy Policy
Effective Date: 29th August 2025
Company: Wellbeing Apps Ltd (“we”, “our”, “us”)
At Wellbeing Apps Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use any of our apps, including NutriView, PillPal, and future wellbeing-focused applications (together, the “Apps”).
1. Information We Collect
Depending on the app and how you use it, we may collect:
Account Information: Name, email address, password.
Profile Information: Age, gender, height, weight, health goals, medical conditions (if you choose to provide them).
App Usage Data: Logged meals, medication schedules, reminders, preferences, progress tracking.
Device Information: Device type, operating system, crash logs, performance data.
Optional Inputs: Photos (e.g., food scans), barcodes, or uploads you choose to submit.
We do not collect payment card details directly — subscriptions are handled securely through Apple App Store or Google Play.
2. How We Use Your Information
We use your information to:
Provide the core features of the Apps (e.g., nutrition analysis, medication reminders).
Personalise insights, recommendations, and notifications.
Improve, test, and update our services.
Communicate with you about updates, support, or changes to our policies.
Ensure safety, security, and compliance with legal obligations.
We never sell your data.
3. Legal Basis for Processing
We process your personal data under GDPR based on:
Consent (when you provide optional health data or photos).
Contract (to deliver the service you sign up for).
Legitimate Interests (to improve and secure our services).
Legal Obligations (where required by law).
4. Data Sharing
We may share limited information with:
Service Providers (e.g., cloud hosting, analytics, crash reporting, push notifications).
App Stores (Apple, Google) for payments and subscriptions.
Legal Authorities if required to comply with the law.
We do not share personal data with advertisers or unrelated third parties.
5. Data Retention
We retain your data for as long as you maintain an account.
You may request deletion of your data at any time (see Your Rights below).
If you delete your account, we will securely erase your data unless retention is legally required.
6. Your Rights
Under GDPR, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time.
Request a copy of your data (data portability).
Restrict or object to processing in certain circumstances.
To exercise your rights, contact us at info@wellbeingappsltd.com.
7. Security
We take reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. However, no system is 100% secure.
8. Children’s Privacy
Our Apps are designed for users 18 years and older. We do not knowingly collect personal data from children under 18.
9. International Data Transfers
If data is processed outside the UK/EEA, we ensure safeguards such as Standard Contractual Clauses are in place.
10. Changes to this Policy
We may update this Privacy Policy to reflect changes in law, technology, or our services. We encourage you to review it regularly.
11. Contact Us
Wellbeing Apps LTD
150 The Ridings
Longridge
Preston
PR3 2DD
United Kingdom
Email: info@wellbeingappsltd.com